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Shipping & Policies

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Alternate Order Methods	1 products
How to Use Shop Cart	1 products
International & Canadian Shipping	1 products
Mail & Fax Form	1 products
Return, Exchange, Damage Refund Policy	1 products
Website Conditions of Use Disclaimer	1 products

We offer 100% Secure Checkout

Credit Cards: Visa, MasterCard, American Express, Discover, Paypal

Canadian and International Shipping Policies: CLICK HERE

Free Shipping @$100 in USA ONLY: NOTE: Excludes Heavy Weight Items, Priority, Express, FedEX

• Orders subject to product availability: Shipped within 1 or 2 business days
  

• In the rare event that your order does not arrive, notification of lost items must be received within 60 days from ship date confirmation .

• Pacific Time Zone Business Hours
  Monday-Friday: 10:30 AM to 3:30 PM
  Closed: Saturday, Sunday, holidays, and website announced closures
  

If needed, call our friendly order and shipping department

• Toll Free: 1-888-545-8616 (in USA and Canada)
• Phone: 1-714-630-7414
• Fax: 1-714-630-8970
• Email: info@softexpressions.com
  NOTE: Please check spam/junk folders for email confirmations and replies.
  NOTE: Some countries and email services reject our e-mail (we do NOT receive bounce notice), so if a timely reply is not received, please request again and ask us to use our alternate e-mail address for reply.
  

Return, Exchange & Damage: Full disclosure Policy, CLICK HERE.
*Excluding Music & Instructional CDs, DVDs, Videos, Computer Software are NOT returnable. Defective CD or software will be replace.

• USA & Canadian customers have 30 days to request a return
• (RMA: return authorization required) for product dissatisfaction or action on damaged product.
• International customers have 30 days and can use e-mail info@softexpressions.com

Website Conditions of Use Disclaimer: CLICK HERE

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